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Top Tier, LLC
0 FT / GRADESHEET 01 / SECTION A-A

Trust. Quality. Comfort. Top Tier.

Everything that matters is under the lawn.

Woman-owned, doing residential and commercial plumbing out of Reedsburg since 2010, with 120 years of combined experience across the crew, from Wisconsin Dells to Baraboo and La Valle.

Run the camera.

A clog is a guess until somebody looks at it. Top Tier televises the line and finds the thing that does not belong, then shows you the footage of it coming out.

Cable 0.0 FT Flow PARTIAL
Footage distances are illustrative. The finds are real.

Now you know what it was. That is the whole point of televising a drain.

Inside the line / cast iron, running water Illustrative, not a job record   Drain cleaning

0 FT Above grade

Three ways to put a system in the ground.

Your soil test will determine the type of system that can be installed. Top Tier will design your system based off of that test.

Diagram, not a photographIn-ground

Often called a conventional system. This is an ideal onsite treatment system where soils are deep, permeable and well-drained. The In-Ground Gravity soil absorption system is simple, inexpensive and relatively maintenance free. The In-Ground Pressurized system can be used where elevation is lacking by means of a pressurized pump system.

From soil test to design, county and state submittals, then installation. Pumps, floats, alarms, baffles and jetting out drain fields after that.

Septic systems on toptierplumber.com

2 FT Service laterals

What we do, and how deep it goes.

A woman-owned plumbing, drain cleaning, well, septic and water treatment company. One crew, seven lines off the same main.

Plumbing

Custom new construction, remodels and service work, residential and commercial. Free estimates start with a look at your site and a read through your plans.

Plumbing page

On the plumbing list

  • Sewer replacement
  • Water line replacement
  • Sinks and faucets
  • Toilets
  • Showers and bathtubs
  • Dishwasher install
  • Garbage disposals
  • Outside hose faucets
  • Water heaters and tankless
  • Water softeners and treatment devices
  • Gas piping
  • Sump pumps with battery backup
  • Winterization and de-winterization

Brands you know and love

Moen, Kohler, Delta, American Standard, Brizo, Danze, Gerber, Grohe, MAAX, Mansfield, Oasis, Sterling, TOTO, WarmRain, Aker.

We provide free estimates for your projects which include inspecting your site, reviewing your plans, and discussing your project.

3 FT Wellhead and basement

What is in the water, and what to do about it.

Hard water is calcium and magnesium, and it is common across Wisconsin. It is not a health problem. It is a scale problem, a soap problem and a dry skin problem.

Water softener

The fix for hard water. Minerals build up on sinks and tubs, eat through soap and shorten the life of a washing machine, a water heater and a dishwasher. Not all of the water in the house has to run through the softener, and exterior faucets should stay off it unless you wash cars from them.

Reverse osmosis

Four high-performance stages before the water reaches your faucet. For a private well with nitrate issues, for water that tastes wrong, and for the end of bottled water in the fridge.

Iron filtration

Red, brown or yellow staining on laundry, glassware and fixtures means iron. Top Tier uses oxidation and filtration together, a design with no chemicals, feeders, pumps or compressors in it.

Acid neutralizer

Low pH water is corrosive, and it shows up as blue-green staining on the fixtures. The neutralizer corrects the pH by passing the feed water through a mix of water-soluble media.

Whole house filter

Large capacity filtration for high flow and heavy sediment. Placed ahead of the other treatment so the equipment behind it lasts longer.

Copper and blue PEX pipe, shutoff valves and a pump control mounted on a concrete wall.
Copper, PEX and a pump controlPhoto: Top Tier

We are different than other water treatment providers in that our staff are fully licensed plumbers, not just holding a restricted license.

We start with a free water test and inspection of our system and then will give you our recommendations.

Top Tier, water treatment

Only interested in renting water treatment? We do that too!

4 FT At transfer

Buying or selling? Look at the ground first.

A new well or a failed drain field runs into the thousands. If a property is changing hands, an inspection is the cheap part.

Well inspectionLicensed
  • Code compliance and function.We inspect the well for visible code compliance and basic functionality.
  • Water sampling.Arsenic, coliform and E. coli bacteria, and nitrates. Additional tests are available if you want them.
  • Licensed people only.The state of Wisconsin requires well and septic inspections be done by licensed individuals.
Septic inspectionLicensed
  • Tank pumped first.If it has not been pumped recently, it gets pumped before the inspection. Top Tier can coordinate that for you.
  • The exterior.Drain field conditions, the tank and the lid, and the pump tested for function where there is one.
  • No surprises after closing.An inspection tells a buyer what is there before the bill lands on their side of the table.

Property transfer inspections ↗

Grade Above the lawn

The crew, back at grade.

The master plumber who taught Tim, the apprentice who started in 2022, and everybody between. Plus two greeters who take their naps seriously. Nobody here is a stock photo.

The Top Tier crew standing together outside the shop in Reedsburg.
The crew at the shop, E6280 Pine Rock RdPhoto: Top Tier
Roster
NameRoleThe short version
Owners
Tim SchumannOwner, Master PlumberEleven years on the tools before he started this. Sings Christmas songs in July.
Meg SchumannOwner, President, CPADollars, planning and operations. Reedsburg native, like Tim.
Office
Julie KastOffice AssistantPart task-master, part motherly figure. The voice on the phone.
Master plumber
Kevin KruegerMaster PlumberThe Master. Taught Tim everything he knows.
Journeymen
Kaleb KragtJourneymanTop Tier's first employee. Heavy equipment, farming and an 18 wheeler.
Matt ThompsonJourneymanJoined in 2012 and has not stopped talking since. Well pump license.
Tim CurtinJourneymanService specialist, backflow testing license, half iron man, six kids.
Ryan FullerJourneymanTacos are the secret weapon. Finishing out his apprenticeship.
Jon PetersonJourneymanPackers, steak and taters. Likes the outside projects best.
Ethan KlinkerJourneymanMarine Corps before plumbing. Castle Rock lake when he is off.
Rick DonovanJourneymanFirst to show up when someone needs a hand.
Apprentice and laborers
Mitch HenkePlumbing ApprenticeJoined in 2022. Mountain Dew and Kwik Trip food.
Trenten ScherbertLaborerThe first hire young enough to make Tim and Meg feel old.
Evan ThompsonLaborerGreen sweatshirts in steadily larger sizes.
Kurt SchyvinchLaborer, part timeAlso runs Bucky's Trucking. Helps with drain cleaning.
Greeters
PoppyGreeting ManagerJoined in 2023, promoted in 2024. Michigan born, brat enthusiast.
MaverickGreeting ApprenticeJoined October 2024. Bond's nephew, and he has big shoes.
In memoriam
BondAmbassadorSnored on calls. Pledged to cuddle more people every year.
PaisleyHere since the startBarked ferociously while wagging. Fooled nobody.

6 FT Word of mouth

Five of them, in their own words.

Top notch service, responsive, honest, skilled professionals who have earned our trust over many years. Stop reading this and call them with your plumbing needs! If they can help you in anyway, they will! You won't be disappointed.

Dale T.Homeowner

Wow... incredible work. They showed up on time, listened, and were professional. They knocked-off 5 (five) separate plumbing issues, all completed before noon. They closed/locked the Apartment and didn't leave a trace behind (i.e. everything was cleaned-up). I couldn't believe it. I no longer need to flush the toilet with a bucket of water or wash dishes in the tub.

Paul R.Renter

We have used Top Tier for a few years on both commercial and residential projects. They are incredibly professional and wonderful to work with. We recommend them every chance we get!

Kari W.Business owner

Top Tier Plumbing designed, supplied and installed all the plumbing for our new lakehouse and adjacent artists studio. The owners, Tim and Megan Schumann, are terrific to work with - in fact, they are the most professional, knowledgeable and responsive company we have ever worked with. They are responsive via phone and email pretty much 24/7.

Lisa C.Homeowner

Installation and Maintenance of plumbing, hot water heater, water softener and iron filtration system for new construction house. They did an excellent job with the project and took the time to walk us through the maintenance. They continue to be available for follow-up calls. Great and friendly people, very dependable!!

Matt B.Homeowner

Reviews as published on toptierplumber.com. No star rating or count is shown, because their site does not carry one.

Grade What holds it together

We believe in doing good, hard work.

  • We believe in creating beautiful, functional comfort.
  • When you open your homes and businesses to us we value that trust and reciprocate it with quality that lasts and open and honest communication.
  • We thrive in coming up with creative solutions and pushing past comfort zones to learn and grow.
  • We believe in doing good, hard work.
  • We believe in friendship and family because it powers all that we do.
  • We believe each day is a gift and we work very hard to treat it that way.
The Top Tier crew in a chaotic Christmas skit: toys on the floor, someone asleep on the couch, an elf costume.
The Christmas skitPhoto: Top Tier

Same people who will be in your basement at 7:30 in the morning.

0 FT Back to the surface

Call the office. A person answers.

Shop
E6280 Pine Rock Rd
Reedsburg, WI 53959
Phone
608.495.0445
Hours
Monday to Friday, 7:30am to 4:30pm
Serving
Reedsburg, Wisconsin Dells, Lake Delton, Baraboo, La Valle and Sauk City. Sauk, Columbia, Adams and Juneau counties.

Directions ↗

New customer

Request an appointment

Send the details and the office will call you back to set a time. Free estimates on projects.

Request an appointment

Existing customer

Client hub

Book a visit, check an appointment and see your history in the Jobber client hub.

Open the client hub
MON TO FRI7:30AM TO 4:30PM
Concept redesign by Tanner Preserve Design. Not the official site. Visit the real one: toptierplumber.com
Matt with the jump rope